We want to make sure that you are happy with your towels! If the color or quality of the towels that you bought is not what you expected, we will be happy to take them back, as long as they are unused and unwashed. All of our towels have a 30-day warranty, guaranteeing that they are free of any damage or defects. If you have any problems, email us right away at help@towelsbygus.com so we can make it right!