Contact Us

Towels by GUS is a small, family run business based out of Sonoma, CA. Your business and support is very important to us, and we hope to resolve any potential issues in a timely and efficient manner. If you have any questions, feel free to drop us a line, using the form below. You can also email us at help@towelsbygus.com

COVID-19 Update 

Please note that we are open for business during these challenging times, and are actively shipping on our normal schedule. UPS, FedEx and USPS are all making daily pickups from our warehouse. With that said, you still may experience longer than normal shipping times. We ask and appreciate your patience. We are available to answer any other questions you may have. Please feel free to contact us using the form below. Operating hours are 9am to 5pm PST, Monday through Friday. We usually can respond to you within one business day.

We are practicing extreme social distancing with 90% of our staff working from home. For the last 60 days, we have instituted a "1 person in the warehouse at a time" rule. We are following CDC guidelines about wearing face coverings, washing hands frequently, and wiping down surfaces. When your packages are ready to be shipped, we ensure that there is no human interaction between our employees and our shipping partners.

Thanks for contacting us. We'll get back to you as soon as possible.